Shipping
Orders will be shipped via UPS/FEDEX and are based on UPS/FEDEX published rates and restrictions.
Returns
When you receive a shipment inspect it immediately!
If you are not satisfied with an item purchased you may return it for refund or exchange it within 30 days from day of purchase. Please make sure merchandise is unused and it is returned in the original, unopened package. Please package merchandise for return carefully. For some items a box may need to be packed within another box to prevent shipping damage. Be sure to include the original receipt, (make a copy for your records). You may return merchandise for refund or exchange (less shipping fees) within 30 days of purchase.
Damages
When you receive a shipment inspect it immediately!
Count the boxes and carefully check boxes for damages before signing receipt. Have the driver note any problems or damages at time of delivery. You can accept the boxes that are not damaged and refuse boxes that are damaged. Please notify Dead Logic of damages found within the package immediately after opening.
Pick Up Orders
Pick up orders are by appointment only. Please call 24 hours in advance to avoid delays and disappointments.
